Payment Policy

What payment methods do you accept? We offer secure payment options to ensure a smooth checkout experience. We currently accept:

  • PayPal: You can securely pay via your PayPal account. Through PayPal, you can also use major credit cards (Visa, MasterCard, American Express, and Discover).

  • Credit & Debit Cards: We accept direct, secure payments from all major credit card providers, including Visa, MasterCard, American Express, and Discover.

Which currency will I be charged in? All transactions on our website are processed in USD (United States Dollars). If your credit or debit card account is held in a different currency, your bank or card issuer will automatically apply the current exchange rate at the time of the transaction.

Do you offer installment payment options? Yes, we offer flexible payment options at checkout. Depending on the payment provider selected (such as PayPal Pay in 4 or other integrated "Buy Now, Pay Later" services), you may choose to split your purchase into installments. Please check the available options during the checkout process.

How do I change or modify my order? If you realize you made a mistake with your order after receiving the confirmation email, please contact us immediately at [Điền Email hỗ trợ của bạn, ví dụ: support@lumicareall.com]. Please note: We can only modify your order before it has been processed and shipped. Once your package has left our warehouse, we are unable to make any changes.

What should I do if I did not receive a confirmation email? If you haven't received an order confirmation email within a few minutes of placing your order, please:

  1. Check your Spam or Junk mail folder.

  2. Verify that the email address you entered at checkout was correct.

  3. Log into your account on our website to view your order history.

If you still cannot locate your confirmation, please contact our support team, and we will be happy to assist you and resend the information.